My company had my truck worked on here unfortunately when they called us to pick it up they said it was ready and it wasn't I won't get into everything but let's just say it was not ready to be picked up and I had to spend another 4 hours of my time waiting on them to finish their job. Nice enough people but they dropped the ball.
it wasn't cheap but not unexpected. Communication was open and they made every effort to make things work for us. Vic, Robert and Sarah were just as honest as it gets, and I appreciate it. We'll be back.
I have been in a lot of Kenworth shops. This is the most professional, Courteous shop I have ever been in. I had my truck towed in for a transmission problem that another shop did not repair properly. Not a KW. They had my truck repaired in half a day. I wish this shop was closer to my house. I would never go anywhere else to have work done on my truck. Didn't get the name of the mechanic that worked on my truck. But I just want to say THANK YOU
Finally got in at 1030pm..left at 1145 pm they said they changed out coolant temp sensor, next afternoon started the same problem over..waste $350
The staff are freindly and they do whatever it takes to serve you in the best way ! I was looking for a turbo and they didn't have it in their location, but other location in VA had one, they managed to let a guy who live in VA and work in this location to pu that part for me for free !! A gentelman "looks like the manager" They also give you a ride to motels.
Bad place,,,showed up at 1030 am they said 30 to 45 mins they will look at it, its 8 pm and still sitting in lot not seen yet...
Worldwide Equipment is a US Moving Company based in Princeton, Virginia. Worldwide Equipment is located at 406 Industrial Alley, Princeton, WV 24740, USA.
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